Hi Sparkol team,
After free trial period, I want to try 1 month subscription. As I do not have any Visa/Master/American Express card, I have to pay only with PayPal. However, I cannot pay with PayPal but get the error. I have no clue why this happens. Further, I see other people in this community who had similar problem, so hope you can help me with this.
Could you kindly reach out to me via email about this matter? I also want to share the screenshot of error screen with you via email hoping that it would help you in resolving this matter.
Hope to hear back from you soon!
Seah, I'll turn this post into a support ticket so we can contact you privately
I have the same error. And, when you ask for my address, it don't present Mexico in the list of countries. I don't know if that has something to do with the error on paypal. The paypal account is from Mexico too.
I selected USA and other countries, just to select any country. It doesn't tell me that this is the specific error, but I supoose that will be an issue when I ask for my invoice in the future.
A support ticket has already been raised for your query.
The support team will respond as soon as possible.
I have the same problem! Even when I want to pay with mastercard, I cannot! It's downoading for almost 1 hour now!