I bought one off VideoScribe subscription. The problem is that I wanted to use a monthly . Because it is hard to use in chinese.
Could i change one offsubscription to a month subscription and get a refund?
Sure we can downgrade your subscription to a monthly option and refund the difference. Would you like your subscription to end at the end of the first month or to reoccur until you cancel?
I would like my subscription to end at the end of the first month,and please help me to refund the difference. Thanks
No problem, we can arrange that.
would i need to provid anything?
because i check my account , it still show One-off Sparkol subscription
A refund request has been actioned, please allow up to 5 working days for this process to complete.