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I  bought one off  VideoScribe subscription. The problem is that I wanted to use a monthly . Because it is hard to use in chinese.

Could  i change one offsubscription to a month subscription and get a refund?


Sure we can downgrade your subscription to a monthly option and refund the difference. Would you like your subscription to end at the end of the first month or to reoccur until you cancel?

Dear,Barry Radford

I would like my subscription to end at the end of the first month,and please help me to refund the difference. Thanks

No problem, we can arrange that.

would i need to provid anything?

because i check my account , it still show One-off Sparkol subscription 

Hi Chia,

A refund request has been actioned, please allow up to 5 working days for this process to complete.

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