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error

I can not install the program. It turns out a window error.  http://c2n.me/3xARKGD

The image link doesn't seem to work, but I pasted it into a new browser window and got this (displaying it for anyone else reading this thread) :


1) You might want to delete the install file in case it is corrupted and download it again.  When you download the installer from the videoscribe website, please choose SAVE instead of RUN (if you get those options) and save the file to your hard drive, then run the downloaded file from your hard drive.


2) According to some web searches, it is possible that a virus scanner is blocking the installation or your windows might be missing some important windows updates.

3) Also, here is a related INSTANT ANSWERS link: http://help.videoscribe.co/support/solutions/articles/1000035524-videoscribe-won-t-install-a-dll-required-to-complete-pc-

hope that helps,
Mike (vidoescribe user)



 


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