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Access Denied


We have paid our annual Videoscribe subscription and the receipt is showing as being paid on the system. 

When I try to log on it says "you need a Sparkol PRO account to use Videoscribe. you can only take advantage of the trial once.

Please could you help, as we are trying to get a project finished asap. 

Kind Regards 


My account details are adzolive@gmail.com

Adam, not sure what happened there but I have just corrected the error. Apologies!

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