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Check out isn't working.

I am trying to finalize the payment but even tough all my credit card details are correct the payment is not going trough.


1 person has this question

I would suggest trying the following:

1. Contact your card provider to see if they are blocking the transaction as this is the case over 90% of the time.

2. If paying with PayPal is an option for you, see if that payment method works any better for you

3. If that does not resolve the situation, please let us know what kind of licence you are trying to purchase and we will be able to advise accordingly. 

We will work to resolve this for you as quickly as possible. 

We are also having no luck. We are a nonprofit and entered that information but the response is the card is not being processed. Our banks are closed today..it's a federal holiday in the states. Can you assist? We wanted to try to do this on our day off since we are teachers.


Hi Chris,


Have you been able to contact your card issuer to see if they are blocking the transaction?


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