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cannot login so cannot use the service

I have paid for a one month subscription, have downloaded the program,  but cannot login to my account. Who can I speak to, to sort this out?

1 person has this question
customer support works during weekday UK business hours. There is an "all contact methods" link near the bottom of this page.

you mentioned downloading but you did not mention installing the program, running the program or typing in your login information on the videoscribe login window.  Maybe you could provide a screenshot of where your problem occurs or a more detailed description.

-Mike (videoscribe user)


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