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i want use videoscribe

i cant open my accout they want me to open account in sparkol pro

what i must do


1 person has this question

If you would like to use the software after the 7 day free trial you need to purchase a subscription.

hello

I cant use the software, I already make subscription for a year but it still doesn't working.

please help me.

michal aharoni

Maybe you are not using the same login information on the website and on the program.
Use the same username and password in the videoscribe program that you used to login to the website to make the payment.

Or maybe your payment was not successful. Click the ACCOUNT link at the top of this page to see if you have an active subscription.

-Mike (videoscribe user)


 

Hi Michal,


there is no subscription showing on your account (the account you were logged into the website with when you posted). Is it possible that you upgraded a different account and are logging in with the wrong details?


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