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Can you please provide me with an email address to contact you.


If you scroll down a bit, you will see:

"More help options"

"All contact methods"



You can click the RAISE A TICKET button to email a support request form to customer support.

or you can click the YOUR TICKETS button at the top of the page and then click the RAISE a TICKET on that page.

-Mike (videoscribe user)


Hi Sarah, I have just replied to your support ticket

i have an joint acount debit card , can i use that for buying videoscribe 

If you are an authorized user of a valid major credit or debit card, it should work.

related thread: http://help.videoscribe.co/support/discussions/topics/1000050111


Are we able to call you and solve an issue that is time sensitive or can we only talk to you through raising a ticket?

The "ALL CONTACT METHODS" link (that was mentioned earlier in this thread) will show you all contact methods including phone number.


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