We are currently experiencing issues with account creation and password resets for Sparkol accounts. The auto generated emails are not being sent for you to confirm your details which is a vital security step in this process.
We are investigating this as a priority and will restore service as soon as possible. We apologise for the inconvenience caused and will of course post an update as soon as things are back up and running.
This issue has now been resolved. Please try to reset your password again or create an account and the email will reach you this time