Matthew Cook
Hi Annais
Sorry for the delay.
I see that you have purchased the subscription and logged into the software since posting this. If you need any further support, let us know.
Hi, I have a question, I made the annual payment on 06/22/2017, but it appears as if I did not have a payment for the year, and I want to know why, even when I download it, I see the watermark in the presentations I make.
Matthew Cook
Hi Liliana,
I've opened a support ticket for you regarding this and sent a reply. Please check your email for further information.
Buenos días,
Cada mes nos cobran 24,20 €. Pero no tenemos activada las suscripción. Nos gustaría cancelarla y no nos aparece el link para hacerlo.
Matthew Cook
Hi Manuel,
I have responded to your support ticket regarding this. please check you email for further information.
Annais G.
Hola, he realizado: Usted está comprando una suscripción a Sparkol
en un plan de pago mensualHoy se le cobrará:
€ 24.20 (€ 20.00 + € 4.20 IVA)
La página web, se quedó colgada y no he recibido nada a mi correo.
Por favor pueden ayudarme, quiero activarlo hoy.
Gracias