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I'm not able to publish my video on Tawe


I'm a pro user and have a videoscribe yearly subscription. Why am I no longer able to publish my video on Tawe? and why is it asking for credit? I use to be able to do this without credit or paying for the service.

Thank you.

Hi Alexander,

You will need to render your scribe from the desktop version of VideoScribe. You still need to pay for rendering on the mobile version of Tawe even if you have a subscription.

You can save the project to your online directory from your mobile and this will allow you to access it and publish it from your desktop.

Thank you.

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