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I'm not able to buy monthly subscription

I'm not able to buy the monthly subscription. When I go to buy option, I enter all the details for buying and at the end, it says order failed. Please help me with the same.

Hi Vivek,

This error may mean that cookies are not enabled for the Sparkol/VideoScribe website.

Please ensure that they are enabled and attempt to login again.

Your browser may need to be refreshed or closed and opened again.

If this fails, can you advise if the same issue occurs using another browser?

Please raise a support ticket here:http://help.sparkol.com/support/tickets/new
We can then assist you further.

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