hi i was working on a project during the free trial to which i tried 3 different times to upload my project onto youtube to be able to access it after my free trial and each attempt failed. Each attempt took about two hours to "load" the video onto youtube for it to only say that there was an error or internet connection failure. I even tried restarting my computer and checking my internet connection but nothing worked. Now that my free trial just ended (literally tonight at midnight) im trying to retrieve the video but cant because the trial is over. How should i go about this?
Barry Radford
On Thu, 22 Mar, 2018 at 5:31 PM
We have a help page that covers that error (Can’t upload scribes to YouTube) and you can raise a ticket if the suggestions on that page do not resolve the issue. I have just given you another 48 hours of free trial to allow you to try these things.
Melissa Perez
hi i was working on a project during the free trial to which i tried 3 different times to upload my project onto youtube to be able to access it after my free trial and each attempt failed. Each attempt took about two hours to "load" the video onto youtube for it to only say that there was an error or internet connection failure. I even tried restarting my computer and checking my internet connection but nothing worked. Now that my free trial just ended (literally tonight at midnight) im trying to retrieve the video but cant because the trial is over. How should i go about this?