I believe the message indicates someone has already used a free trial on that computer, or with that email address. This may have happened if more than one person uses the computer, or if you used a trial before, or if more than 7 days have passed since you first logged into the program.
-Mike (videoscribe user)
Think I am having a man Friday moment :) It must have been me some time ago.
Apologies for the confusion and thanks for getting back to me :)
per favore, qualcuno parla italiano?
Trial Videosribe is bigger than my screen and I can't access all features
Set your screen resolution to 1024x768 or higher
What features can you not access?
Just tried to access the trial version - gone through the steps and now I cannot access Video Scribe as it says I need a "Sparkol PRO account to use VideoScribe. You can only take advantage of the trail one" That's exactly what I am trying to do, I want the trail version so I can decide if I want a Pro Account?
Any help would be great,