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Can I put my account on hold?

My subscription just renew yesterday and I did not remember that payment. I am not able to use VideoScribe at the moment. I would like to know If I can put my account on hold until I am able to use it again. So that the payment is not thrown away.


Raise a ticket to discuss billing matters with customer support Monday through Friday during UK business hours.

Hi Rosemary,

Your support ticket has been responded to regarding this. Please check your email for further information.

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