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No puedo exportar mi video

Hola compré el programa por un mes y TEngo un problema a la hora de exportar mi video. 

Es urgente necesito saber que hago, ya que todo mi trabajo para exponer lo hice con scribe.

Sorry that you are experiencing this issue. I would recommend that you restart VideoScribe and try to render your scribe again as a MOV video. MOV tends to be the most reliable video format. If you try that and it still doesn't work, please save a copy of the scribe to your online directory, let me know the name and I can take a look.

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