I paid for a monthly plan on last 13th of March and then cancelled it and discoverd that you kept drawing money from my account twice and you didn't cancel the plan!!!!
What should i do to get my money back and stop you from drawing money from my account !!!
On Tue, 14 May, 2019 at 4:08 PM
I'll turn this forum into a support ticket so we can discuss the account in detail.
On Thu, 16 May, 2019 at 7:47 PM
I have the same situation, the past 15th of May you drawn another payment from my account, after I think I have cancelled the subscription.
Could you help me please?
On Fri, 17 May, 2019 at 5:51 PM
We can't handle specifics of payments and accounts on the public forums - please raise a private support ticket and we can go into detail about your account there.