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Want to buy video scribe but I cannot log in to the same account

I cannot log in because the 7 days trials were done but I want to buy, now. How can I buy and log in to the same account???

Purchase a subscription on the VideoScribe website and use your same account as the free trial. 

I am trying to buy the quarterly plan of Videoscribe but getting an error as below and cannot proceed forward. Please help to get this fixed at the earliest as I need to buy the plan to create an explainer video for a campaign ASAP.


Error details:


An error occurred and your request couldn't be completed.

Try using a different browser or Incognito mode to purchase. 

Be sure your bank authorises the transaction.

If the issue persists, you'll need to get in touch with the Sparkol sales team for further assistance- https://www.videoscribe.co/en/contact-us


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