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Subscription fail

After failing making a payment with PayPal, I have made a payment for a monthly subscription for VideoScribe with the credit card. The message after payment said that I will receive a confirmation email. I have not received any email. And when I log in my account the message is that I have no Sparkol account yet. I need to solve it ASAP.

Thanks in advance.


If you didn't receive the invoice, then the payment wasn't processed.

You'll need to try to make a purchase again or contact the support team directly


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