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Problem in making scribe

At the time of audio recording by picture do not come into the canvas and audio recording Problem also , i am facing.

Did you record your voiceover directly in VideoScribe to match your video?

Or are you importing your track, and it is not matching up? If this is a case, try re-recording. 

If it's occurring after you render your scribe, raise a ticket with the support team and attach your scribe your ticket. 

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