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subscription problem

during subscription I have got a message, "Unfortunately your transaction has not been successful, please contact our sales team for assistance", what should i do?


1 person has this question

Contact your bank to authorise the transaction prior to purchasing

If you then still cannot purchase, contact the sales team here- https://www.videoscribe.co/en/contact-us

Can i only use videoscribe for a month with a monthly payment

Monthly subscriptions have automatic recurring payments every month. 


If you wish to only use for one month, then be sure to cancel your subscription at least 3 business days prior to your renewal date. 


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