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Hello. I'm writing from Turkey. I only got the Videoscribe program for 1 month. This is the second time that$ 35 has been taken out of my bank account today. I do not want continue my membership. I want to terminate my membership and get the payment back. Please solve my problem. Thank you in advance.

Account information isn't discussed on a public forum- we've converted this into a support ticket. 

See our support articles on Refund of subscription payments for information on refunds. 

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