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I want to try free trial and then decide

I have signed up for a free trial and downloaded video scribe but it's not letting me sign in

If you're having issues logging into VideoScribe, please visit this folder of help articles which explain the most common installation and login errors and how to fix them.

If you still need support after viewing those articles, please attach a screenshot of the login error. 

I appreciate the information you share, it helps me a lot. Connect 4 

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