Tawe Help

Change mailing preferences

Last updated: 10 May 2018


You can amend your mailing preferences to control if you receive marketing, promotion and newsletter email updates from us.


You can either amend this setting from within the profile page of your account or using the unsubscribe link at the bottom of all of our marketing emails.

Please note: Once unsubscribed, all marketing and newsletter emails will be stopped. You will still get essential account emails such as automatic reminders, invoices and cancellation confirmations.

Mailing preference on your account

Step 1. Go to your account (A) if you need to log in, use the details you signed up with then click on ‘Profile’ (B).

From here click ‘Edit’ (C) under the ‘Change mailing preferences’ section.

Step 2. Set your preference and save.

Ensure the box (D) is ticked if you would like to receive email, or unticked if you would not like to receive emails. Click ‘Save’ (E) to set your preference.

Unsubscribe link at the bottom of all of our marketing emails

Step 1. Open any newsletter or promotional email sent to you by Sparkol then scroll to the bottom of the email and select 'Unsubscribe from this list’ (F).

Step 2. You will see a screen confirming this.


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